We’ve now been open for 4 weeks – doesn’t time fly!
It’s been fantastic to welcome you all back, to see people enjoying our spaces and exhibits and having fun and memorable experiences with friends and family.
The first few days were challenging. Our team were learning new ways of working and getting back into a routine after months at home. We had to put in lots of new protocols to keep everyone safe. This included a new one-way system around the building, social distancing, limitations on numbers, timed entry, online booking, wearing face coverings and even more cleaning! But all this work did mean we achieved our Good To Go accreditation, something to help reassure you we are going above and beyond to keep everyone health and safe.
We also spent lots of time (and still are!) listening and talking to visitors, hearing how they were finding visiting for the first time post-COVID-19 and what we could do to make their visit even better.
The good news is that all feedback has been amazing! We’ve been blown away by your support and encouragement and are delighted that we can still offer all our visitors a 5-star experience and the most fun visit in Edinburgh.
It’s been busy. With limiting our capacity to only 30% of what it was previously, tickets are limited. We’re welcoming 16 visitors every 15 minutes, so booking online in advance is highly recommended. We’re sold out a few days in advance due to the local school holidays, so make sure to plan your visit so you don’t miss out. Tickets are available on our website until 14 October, we’ll be releasing more availability for later in the year soon. And all our tickets are currently discounted by 10%, to reflect the differences in your visit, which unfortunately at this time means no demonstration of the Camera Obscura. We’re working on how to make the Camera Obscura show safe with social distancing and a new ventilation system, which we hope to have in place soon.
Here are some of the lovely thing’s visitors have been saying about their recent visits: