Ticket Prices

Venture through five floors jam-packed with over 100 illusions, and remember nothing is what it seems! 

We’re reducing our admission prices by 10% until 1 November 2020. We feel this is a fair reflection of the new visitor experience which will be in place, which includes everything normally on offer normally, except a demonstration of the Camera Obscura. We’re working quickly on how to make the Camera Obscura demonstration safe with social distancing in place and a new ventilation system. 

Additional discounts (such as Armed Forces, NHS, Edinburgh Bus Tours, etc) will not be available at this time.

Reduced Admission Prices with 10% discount applied 

Adult £14.85
Student (with ID)  £13.05
Senior (65+) £13.05
Child (5–15 years) £11.25
Under 5s Free

 

You can read our full booking terms and conditions here

*Carers of visitors with disabilities go free. Children aged 12 years and under must be accompanied by an adult. An adult qualifies as anyone aged 16 years and over. 

*Maximum booking of 6 tickets per transaction. This is to allow social distancing during your visit. 

 

Groups of 10 or more

We offer discounts for parties of 10 or more - whether you’re a tour group or a school trip. These bookings must be made over the phone and confirmed at least 24 hours in advance.

Group bookings will be available for dates from November onwards, depending on Coronavirus (COVID-19) restrictions. Please get in touch for more details. 

 

Ticketing FAQs

Please call or email us as soon as possible so that we can help to manage your booking. We’ll need to see your proof of purchase so that we can arrange a refund accordingly.

Please call or email us as soon as possible with your booking reference so that we can amend your booking accordingly. 

We’re reducing our admission prices by 10% until 1 November 2020. We feel this is a fair reflection of the new visitor experience which will be in place, which includes everything normally on offer normally, except a demonstration of the Camera Obscura. We’re working quickly on how to make the Camera Obscura demonstration safe with social distancing in place and a new ventilation system. 

Additional discounts (such as Armed Forces, NHS, Edinburgh Bus Tours, etc) will not be available at this time. 

If you have a free entry ticket please call us to arrange your visit date and time so we can allocate you an entrance space. 

Yes, we are happy to rearrange your booking. Bookings must be rearranged at least 24 hours in advance and are subject to availability. For that reason we request you contact us as soon as possible. If you have contacted us at least 24 hours in advance and there are no suitable time slots available, we will give you a full refund.  

If one person in your group is unable to visit, please let us know as soon as possible. If you know in advance please call us to discuss. If on arrival, please let the team at our admissions desk know at the start of your visit, so we can arrange a refund on that ticket. 

Please let us know as soon as possible if you cannot visit. We understand that this may be outwith your control. You will first be offered the chance to rearrange your visit to an alternative date and time. If a suitable alternative is not available, a refund may be issued. Call or email us with your reason for not visiting, with proof of purchase to discuss. 

Please contact us to discuss as soon as possible. In most circumstances we need to know 24 hours in advance if you are unable to visit at the time on your booking in order to either give you a new time slot or a refund. Any other outcome is at our absolute discretion. 

We request that you make every effort to arrive on time. To allow for social distancing there is a one-way route and reduced capacity with a short gap between each person or group entering. If you arrive late, where possible we will admit you. If there are no spaces available we will try to admit you later in the day. However this is not guaranteed as on some days we are fully booked.  

We offer free cancellation up to 24 hours in advance to receive a full refund.  Please phone or email, providing proof of purchase, as soon as you know you need to cancel.

Camera Obscura retains absolute discretion as to whether refunds will be given if less than 24 hours notice is given.

We’re sorry to hear if you were not fully satisfied with your visit. We request you talk to our team at the time of your visit, to share your concerns or let us know what’s happened. We really appreciate constructive criticism to help us improve the visit. Our offer of a Money Back Guarantee only applies to those visitors who are not fully satisfied with the quality of their visit on the day. If there is any reason that you were not able to speak to us at the time, please call or email us as soon as possible. Proof of purchase required.

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