Reopening and Guidelines for your visit
Fantastic news! We’re getting ready to reopen our doors and welcome you back from Wednesday 15 July, with a wide range of safety measures in place to protect you and our team.
Safety comes first (closely followed by fun!) and it is important everyone follows the Scottish Government guidance to protect themselves and others. This means you must respect the new guidelines in place at Camera Obscura. Your visit will feel a little different to normal, but we hope just as much fun!
We really appreciate your support and patience and kindly ask that you read all the information available below.
Hopefully you can visit us soon – we look forward to seeing you!
We're Good To Go: COVID-19 Industry Standard
In Partnership with; The National Tourist Organisations of Great Britain and Northern Ireland. In recognition that this business has confirmed that they have followed
government and industry COVID-19 guidelines, ensuring processes are in
place to maintain cleanliness and aid social/physical distancing.
These are the things we are doing:
- Checking in: when you arrive in our admissions area, you’ll see the social distancing queuing markers. Please use these to respect social distancing when waiting to enter. A member of the team will then check your ticket and talk you through the safety measures in place during your visit.
- Reduced capacity: we have reduced the number of people we are welcoming into the building to ensure you have enough safe space so that you can have an enjoyable experience with us.
- One-way system: There will be a new one-way route in place for you to follow during your visit. This will still allow you to see and take part in all our interactive exhibits. There is no time limit, and you can take as long as you need to explore each floor. Please follow the arrows as you make your way around the site.
- Signage, screens and floor markings: we have installed new safety signage and marked out social distancing at various points throughout the attraction. For our team we have installed safety screens at the admission and retail till points.
- Our team safety protocols: where applicable, the team will be wearing masks and sometimes gloves. Team members will endeavour to maintain a safe distance between you and your group, however are still happy to help with any questions you may have.
- Washing / Sanitising hands: Hand sanitiser stations are allocated at every exhibition floor entry and exit. There are also handwashing facilities in our toilets located on the first floor.
- Cards not cash: our online booking system is easy to use and you must pre-book an admission slot before visiting. On site, please use contactless payment where possible to reduce the cash handling.
- Keeping it clean: we already maintain the highest standards of hygiene on site, but now more than ever we’ll be going above and beyond to make sure the attraction is super clean. We’ve upped the regular cleaning regime of surfaces and touch points and have invested in more thorough deep cleans as well.
Notice
We have taken enhanced health and safety measures across our site for you, our other visitors and our team members. An inherent risk of Covid19 exists in every public place where people are present. By entering our attraction, visitors accept they have a duty to take steps to ensure their own safety and respect others.
Camera Obscura & World of Illusions will be open from Wednesday 15 July. To manage capacity we have introduced timed ticketing so we can safely manage the amount of visitors within the building. We recommend you book in advance to guarantee entry at your preferred time.
There will be allocated time slots for entry at 15-minute intervals from open until 1.5hr before close. Please arrive on time. No matter what time slot you are in, you can stay until you’ve experienced all the fun at the attraction.
If there are unsold spaces on any timed ticket slot these can be purchased for immediate entry or a later entry, booked at our admissions desk on the day.
This includes:
- Limiting visitor numbers
- Frequent cleaning in high contact areas and additional hygiene precautions
- Adding additional hand sanitiser stations, located at the entrance and exit to each exhibition
- Introducing a one-way route to allow for social distancing
- Keeping the Camera Obscura demonstration closed
- Asking visitors to use contactless card payments
- Encouraging visitors to wear masks in line with government guidance
We are doing everything we can to make the attraction safe for everyone which means your visit will be a little different to normal.
- Limiting visitor numbers
- Frequent cleaning in high contact areas and additional hygiene precautions
- Adding and signposting to hand sanitiser sites which can be found at the entry and exit to every exhibition floor
- Introducing a one-way route
- Postponing the Camera Obscura show to allow social distancing to take place
- Encouraging visitors to wear masks in line with government guidance
We are doing everything we can to make the attraction safe for everyone which means your visit will be a little different to normal.
Toilets will be open with additional cleaning and hygiene measures in place.
If you or anyone in your household are showing covid-19 symptoms, please stay at home.
All of our interactive exhibits will be open for you to enjoy with additional cleaning and hygiene measures in place.
Yes. To manage capacity we have introduced timed ticketing so we can safely manage the amount of visitors within the building. We recommend you book in advance to guarantee entry at your preferred time.
If there are unsold spaces on any timed ticket slot these can be purchased for immediate entry or a later entry, booked at our admissions desk on the day.
There will be allocated time slots for entry at 15-minute intervals from open until 1.5hr before close.
Contactless payment methods are preferred at our admissions desk and gift shop.
Camera Obscura & World of Illusions will be open from Wednesday 15 July. To manage capacity we have introduced timed ticketing so we can safely manage the amount of visitors within the building. We recommend you book online in advance to guarantee entry at your preferred time. This includes gift ticket admissions, those members of tourism associations, blue badge guides, carers and children under 5 years old.
Please choose the relevant ticket type in our online booking system and be prepared to show your advanced booking confirmation alongside ID on arrival.
If there are unsold spaces on any timed ticket slot these can be purchased for immediate entry or a later entry, booked at our admissions desk on the day.
There will be allocated time slots for entry at 15-minute intervals from open until 1.5hr before close, please arrive on time.
Tickets for Friday 16 October onwards will be released at a later date which will be shared in advance - follow us on Facebook or Twitter and sign up for emails to stay up to date.
Please note: visitor numbers will be limited to protect you, other visitors and our staff. Our tickets are flexible and on request can be exchanged for an alternative date. Availability on other dates may be limited due to demand.
Admission:
- Adult £14.85
- Senior (aged 65+) £13.05
- Student (with ID) £13.05
- Child (aged 5-15) £11.25
- Child under 5 Free
To manage capacity we have introduced timed ticketing so we can safely manage the amount of visitors within the building. We recommend you book in advance to guarantee entry at your preferred time. This includes gift ticket admissions, those members of tourism associations, blue badge guides, carers and children under 5 years old
There are a few options which might not yet be available to book online. Please contact us so we can allocate you an admission time slot. Email info@camera-obscura.co.uk or call 0131 226 3709.
Tickets for Friday 16 October onwards will be released at a later date.
Please be sure to follow current safety guidance when using public transport, especially at peak times.
If you or anyone in your household are showing covid-19 symptoms or have been identified as high risk, please stay at home.
This means you must book a time slot for entry, take responsible decisions and respect the new guidelines in place at Camera Obscura - your visit will feel a little different to normal, but we hope just as much fun!
Your visit will be different because we have introduced a range of measures for your safety. This includes a one-way system around the attraction, limited amounts of visitors in the building at one time, no demonstrations of the Camera Obscura and increased cleaning and hygiene measures.
In line with government guidance, we are also recommending visitors wear masks – though we understand this won’t be possible for everyone.
For your safety, we have introduced a range of measures which include keeping the Camera Obscura demonstration closed. All of our other exhibits will be open and available for you to use. Please while visiting be respectful of others, be patient and allow for safe social distancing.
Toilets will be open with additional cleaning and hygiene measures in place.
Unfortunately at this time we have taken the decision to postpone all demonstrations of the Camera Obscura.
Admission pricing has been reduced by 10% as a fair reflection of the current changes in place at the attraction.
Yes, our gift shop will be open for anyone wishing to purchase gifts and souvenirs with contactless card payments preferred.
The gift shop has been rearranged to allow space to browse and move around safely, and protective screens installed at our till points.
We really appreciate your support and patience and kindly ask that you read all of the information available before getting in touch.
If you still have an unanswered question please call us on 0131 226 3709 or email info@camera-obscura.co.uk