Accessibility

  • Edinburgh’s Camera Obscura and World of Illusions is in the same six-storey building Maria Short bought in 1853. Because this special building is listed, it’s impossible to add a lift. But we’ll do everything we can to help. Need a walking stick stool for your visit? They’re free from reception and are cleaned and sanitised after each use.
  • Due to the nature of the listed building, it is not possible to take a wheelchair around the building. The exhibition floors are too narrow for wheelchairs to move around, especially in the event of fire evacuation. However, it is possible to arrive in a wheelchair if you can manage stairs with assistance of a companion and wheelchairs can be left in the foyer. There are two steps into the building from the entrance just beside the courtyard. We welcome one carer ticker per paying visitor. Please bring along your carer status ID.
  • Our new one-way system makes using our staircases less crowded and a handrail is easily accessible. There are 98 steps in total to reach the top of the building, covering 5 floors. It is a 2 floor climb to each exhibition level going up and down.
  • We can gladly offer you one of our walking sticks stools to borrow from reception so you can rest between floors. If this would be useful, please let us know ahead of time and we can reserve one for your visit.

Families

  • Camera Obscura is fun at any age – from toddler to teenager to grandparents.
    Young babies are welcome and will love the sights and sounds of our World of Illusions.
    Our attractions are not suitable for pushchairs but you can borrow one of our brilliant baby carriers – there’s no charge. Baby carriers are cleaned and sanitised after each use.
  • We’ve also got baby changing facilities in our male and female toilets.
  • We have a buggy park in our foyer where you can leave your buggy for the duration of your visit.
  • Children aged 12 and under need to be accompanied by an adult during their visit. An adult qualifies as anyone aged 16 and over. 

Hard of hearing or Deaf

  • Our exhibits are mostly visual, so visitors with limited hearing can enjoy almost all the fun. 
  • We have a hearing loop at our reception and in our shop. Please set your device to the ‘T’ setting.
  • If you are visiting with a carer they will receive a free carer ticket. If you are visiting independently but are concerned you will not be able to experience all of our exhibits, let our team know about your requirements when you arrive and you’ll get 10% off your ticket price.

Visual impairment

  • There’s plenty for partially sighted visitors to enjoy at Camera Obscura and World of Illusions. Some of our visual illusions also have interactive, hands-on aspects to stimulate the other senses. Let our team know about your requirements when you arrive and you’ll get 10% off your ticket price.
  • Please be aware that some exhibits need darkness to work properly. Our kick-along stools can also present a trip hazard.
  • Some exhibits at our attraction have low levels of lighting. If you have any concerns, please speak to a member of staff.
  • Although we don’t have a lift, our brightly lit stairwell with contrasting handrail can make our six-storey tower accessible.
  • We welcome guide dogs into our attraction.
  • Please be aware due to the nature of the listed building, the rooftop has some uneven surfaces. We have highlighted these where possible but please always take care when moving around on the rooftop.

Visitors on the Autistic spectrum or other

  • The freedom to go at your own pace makes the World of Illusions a great choice for a day out.
  • Spend ages at some illusions and skip others altogether – whatever pace works. The attraction is split over five floors, so if one area gets too noisy, there’s always another section to move on to.
  • With our one way route, you won't miss a thing, but it's easy to skip sections or exhibits if you wish. 
  • We have ear defenders which you are welcome to borow, please ask at the front desk on arrival. Ear defenders are cleaned and sanitised after each use.
  • Due to our staggered entry times, there may be small queues upon entry to the attraction, but in the case of longer queues than anticipated, please do approach a member of staff who will be able to grant you priority entry.  We tend to be quieter first thing in the morning or towards the end of the day, so we’d recommend booking then.  
  • To help familiarise yourself with the types of exhibit ahead of your visit, you can find an introduction video on our Attractions page in the Ground Floor section.  
  • Undecided on the best time to visit? Call us. We’ll talk you through everything that might be useful to know in advance. If you’re still unsure, come along and see how it goes. We’ll refund your ticket price in full if things don’t go to plan. 

Toilets

  • Toilets are available on the first floor and the fourth floor both with baby changing facilities.
  • The ladies’ toilets on the 1st floor are cubicles whilst the 1st floor gents are cubicles and urinals. The 4th floor toilet is a single unisex toilet with additional space and privacy.

Parking

  • There is no on-site parking. There are limited disabled parking spaces are available on Johnston Terrace. There is a multi-storey car park on Castle Terrace, NCP Edinburgh Castle Terrace with 5 disabled parking spaces, which is approximately a 7-minute walk away. We offer discounted parking for this car park, which can find out more about here.

Photosensitivity or epilepsy

  • We have several exhibits that use light, all of which are outside of the parameters that would usually cause a seizure. However, please note that these effects are highly dependent on the individual. For more information, please get in touch ahead of your visit and we can advise accordingly. 

hidden disabilities

  • Camera Obscura recognises the  Hidden Disabilities Sunflower scheme. Visitors can borrow a lanyard / sticker or wear their own to let our team know they might need support, help or a little extra time. 

Carers

Carers supporting visitors with disabilities go free. We welcome one carer per paying visitor. ID of carer status required, such as: 

  • Carers allowance award letter (e.g. DLA / PIP)
  • Local Authority Carers / Plus One Card
  • Carers UK membership card 
  • 'CARE' membership card OR Bus Pass (showing plus 1 / companion) 2. Award Letter (e.g. DLA / PIP) 
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