Camera Obscura & World of Illusions is now open! We were the first indoor visitor attraction in Edinburgh to successfully reopen on Wednesday 15 July 10am.
Visitors have been thrilled to find the attraction is open again, with over 1,500 of you enjoying the experience in the first 5 days. Some have said it’s their favourite place and couldn’t wait to come back. The very first family visitors through the door on 15 July had never been before, and the kids were super-excited. Speaking with them after their visit they told us they had a ball! Feedback has been extremely complimentary about the new safety measures in place including the one-way route, which means every exhibit is included and nothing missed. Regular visitors have appreciated the greatly reduced capacity (no crowds!) as this affords more opportunities to have fun!
The team are also delighted to be back at work, welcoming visitors again and providing the world-class customer experience and fun that Camera Obscura is renowned for.
Andrew Johnson, General Manager of Camera Obscura & World of Illusions said:
“We are very excited to be welcoming visitors back. We've worked hard to exceed the Scottish Government’s requirements for opening, but you never know what is going to happen until visitors actually come! On the first day we made immediate tweaks to signage and our service based on customer feedback and our own observations. We’ve always been super-responsive to feedback and we think our visitors will keep us on our toes and help keep us right. With a number of hands-on exhibits we installed hand sanitiser dispensers ten years ago. Now we have quadrupled these sanitisers and encourage everyone to regularly clean hands and stay safe. As one of Edinburgh's busiest visitor attractions, with reduced capacity and far fewer visitors to the city, the next few months are going to be challenging in lots of ways. But we're looking forward to warmly welcoming locals who are using this perfect opportunity to explore their own city, as well as UK visitors holidaying domestically. Our hope is that every visitor will make special memories here, with their friends and family.”
Camera Obscura & World of Illusions is VisitScotland 5-star rated and ‘Good to Go’ certified with a wide range of safety measures to protect our visitors and staff, all in keeping with the Scottish Governments COVID-19 framework and advice. These include social distancing throughout with screens and floor markings where necessary, reduced capacity (30% of normal), online pre-booking advised, contactless payment where possible, timed entry, a new one-way system, signage, masks for visitors recommended, visors and masks for staff, hand sanitiser stations throughout, increased ventilation, regular cleaning and sanitising of all touch points, antiviral ‘fogging’ overnight and of course lots of staff training on safety for themselves and visitors. We have also put a unique spin on signage and masks, all themed to the World of Illusions.
We've also reduced our admission prices by 10% until October. This is to reflect the new visitor experience which will be in place, which includes everything normally on offer except a demonstration of the Camera Obscura. We’re working quickly on how to make the Camera Obscura demonstration safe with social distancing in place and a new ventilation system. We hope this will encourage people who’ve never been, or haven’t visited for a while, to come and try us out.
We're open from every day 10am-7pm. Booking in advance online is recommended to get your preferred entry date and time, however visitors can still purchase admission on entry.
Reduced entry prices are:
• Adult £14.85
• Senior £13.05
• Student £13.05
• Child 5-15 years £11.25
• Child 0-5 Free